| Severity Level | Definition | Cure by requirement | Penalties |
| Sev 0 | Extreme Harm | Immediate | CTIA - Immediate registry suspension Carriers - varies; Immediate suspension or termination possible |
| Sev 1 | Serious Harm | 5 business days | CTIA - Unresolved audits; possible registry suspension Carriers - varies by case |
| Sev 2 | Moderate Harm | 5 business days | CTIA - varies by case Carriers - varies by case |
| Violation | Action required | |
| Sev 0 Violations | SHAFT - Sex, Hate, Alcohol, Firearms or Tobacco | Remove Call to Action associated with SHAFT |
| Sev 1 Violations | Does not match approved campaign | Remove unapproved program elements or submit updated program brief |
| Does not have Privacy Policy or link to them clearly displayed | Display the Privacy Policy or link to it | |
| Does not have Terms and Conditions or link to them clearly displayed | Display Terms and Conditions or link to it | |
| No product or service description | ||
| Improper use of the term "free" | ||
| STOP not properly displayed | ||
| Unsolicited Messages | Stop immediately | |
| Sev 2 Violations | HELP/Customer Service Info not properly displayed | |
| No recurring message disclosure | ||
| Failure to reply to HELP keyword |