[Internal] Modifying API Throughput Maximum for a Customer [Internal] Modifying API Throughput Maximum for a Customer

[Internal] Modifying API Throughput Maximum for a Customer

Paul Bird

The default throughput can be modified from the admin dashboard for a given account. This will impact all API calls, not just SMS.

It is very important to find out from the client the daily/hourly volume of SMS they are likely to send and the nature of their traffic. If their SMS are not time-critical and the daily volume is not high you should not modify the restrictions.

Also, if they are sending to a unique or small number of networks only, we should be careful to not create a bottle neck on the supplier side, which would cause throttling and queuing issues on our connection and therefore for all customers. You can see the per-supplier throughput we have under Platforms in the Admin dashboard.

As a general rule if increasing over 30 SMS per second, we need to ensure that the client will not over-load a single connection.