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Zendesk Sandbox Nov 2023
Internal FAQs
Voice
Voice
[Internal] Why is there a 10 second silence in TTS before voice starts?
Vonage API takes time to detect if a machine answered the call. To get r...
[Internal] Voice API Doc Linking Placeholder
This article is being used as a placeholder for KCS links for https://de...
[Internal] No Callbacks After TTS-Prompt Call
Question Why did the customer not get a callback after the TTS-prompt ca...
[Internal] China Voice Error 403 or 480 Returned From Carrier
Symptom Voice calls within China returned a 403 or 480 error from the ca...
[Internal] Why is a customer calling a number assigned to a Vonage account receiving error 404?
Customers can call numbers assigned to api key: e93d5031. This is the Vo...
[Internal] How to generate Usage Report (Call Detail Records) of Voice API using Admin Portal
Objective To generate Usage Report (Call Detail Records) of Voice API fo...
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