Vonage API Help Center Vonage API Help Center

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How do I find my Communications API key and API secret?
Objective Locating your Communications API key and API secret. Applies T...
How do I reset my Vonage API account password?
Objective Resetting the password for your Vonage API account dashboard. ...
Can I sign up for a Vonage API account from any country?
Question Can I sign up for a Vonage API account from any location in the...
What does Bounced mean in the Dashboard?
Question I see Bounced as the SMS Status in the SMS Analytics Overview f...
How do I add a webhook URL to my account?
Objective Adding a webhook URL to your account. Applies To Webhook URL ...
Why do you not accept my webhook URL?
Symptom My webhook URL won't change to the new one I am trying to set. A...
SMS Delivered Response Not Showing in Analytics for US Numbers
Symptom In Analytics > Quality of Delivery I'm not getting the R1 AND R2...
How can I get full account features enabled?
Question How can I move from trial or demo to live mode in my account? A...
Why there are no parameters in the callback?
Symptom Received multiple callbacks without any parameters. Applies To ...
Why do you send the webhook to my old URL?
Symptom I have updated my webhook URL on API settings but you still send...
How to Add a Long Virtual Number To Your Account
Objective Adding a long virtual number (LVN) to your account. Applies To...
How do I update the email address in my Vonage API account dashboard?
Objective Updating your email address in your Vonage API account dashboa...
Adding Team Members to Your Vonage API Account Dashboard
Objective Adding team members to your Vonage API account dashboard. Appl...
What browsers and resolutions are supported by the account dashboard?
Question What browsers are supported by the Vonage API account dashboard...
Enabling HTTP Basic Authentication for Webhook URL
Objective Setting up HTTP basic authentication for your webhook URL. App...
How do I cancel or delete my Vonage API account?
Objective How can I cancel, close, terminate, or delete my Vonage API Ac...
How to Create a Public/Private Key Pair for an Application
Objective Creating a public/private key pair for a new or existing Appli...
SMS Delivery By Month Metrics Terminology
Question What do the terms in SMS Delivery By Month in the Vonage API ac...
401 Unauthorized Authentication Error When Making API Requests
Symptom The request is rejected with a 401 Unauthorized authentication e...
How do I change my API secret?
Objective Changing you API secret using Postman or cURL. Applies To API...
Creating a New Account with Registered Information Is Not Allowed
Question I deleted my old account to create a new one. Can I use the sam...
How do I change the email address for the primary user?
Objective Updating the email address for the primary user on my Vonage A...
Can I use special characters when entering my billing address?
Question When I enter my billing address information in my Vonage API ac...
How can I search and download a list of my voice calls?
Objective To search and download a list of previous voice calls. Applies...
Why your account needs a Business Service address
Some content about CSA
What's the difference between a Subaccount API and Secondary Account API?
Question What's the difference between What is Subaccount API and Second...
How to Give an Account API Key a Name
Objective Naming an Account API key. Applies To API Key Procedure The ...
How to change my API secret on the dashboard?
Objective Changing your API secret on the dashboard. Applies To API sec...
Does dashboard allow different accounts with the same phone number?
Question Can I use the same phone number to register multiple accounts o...
Why do I get a 401 Unauthorized error when resetting my password?
Question Why do I fail to reset my password and get a 401 error when cli...