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FAQs

How many Reports API requests can be submitted in a second?
Question What is the maximum number of Reports API requests that can be ...
How can users check their reports API usage?
Objective How can users check how many reports have been requested via t...
Error Forbidden When Subaccount Tries to Request Reports from Reports API
Question Why do I receive an error when trying to request reports from R...
[Internal] Can the reports created by the customer have the ability to enable certain fields available only internally?
Question Can we have the reports created by the customer also have the a...
[Internal] How to hide the pricing information when a subaccount request reports via Reports API
Objective As a partner, we wish to hide the pricing information from our...
What’s the maximum number of pending Reports API reports?
Question Is there any maximum number limit of pending reports generated ...
Why the inbound SMS records extracted from Reports API are different?
Question When generating the inbound SMS CDRs of the same date from Repo...
Reports API show error code: 0 and error code description as delivered despite failed status.
  The status is usually DLR from the supplier. This can be a network or ...
Which IP addresses should I allow when using Reports API?
Question What IP addresses do I need to add to my firewall if I'm using ...
Reports API Unlimited plan applies to who?
Question Which api-key benefits from the unlimited plan? Applies To Rep...
How does the Reports API pricing work?
Question How does the Reports API pricing work? Applies To Reports API ...