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Why can’t Vonage expose connection data in Inspector?
Question Why can’t Vonage expose connection data in Inspector?  Applies ...
How can I correlate users in our logs to your Session Inspector data?
Question How can I correlate users in our logs to your Session Inspector...
How far back can you query in inspector for sessions and meetings?
Question How far back can you query in inspector for sessions and meetin...
Why is the Inspector tool not showing the Subscriber Information?
Question Why is the Inspector tool not showing the Subscriber Informatio...
How to set background image in Playground?
Objective Set a background image to test in Playground. Applies To Vide...
When is "No Data Detected" returned in Inspector?
Symptom When using the Inspector to search a Session ID, it returns an e...
Archive Inspector User Guide
Overview Archive Inspector provides diagnostic information about archive...
What are the key features of the Vonage Video API Playground tool?
Question What can I do with the Vonage Video API Playground tool? Applie...
What you can do with Video API Playground?
Objective Playground is a demo app for Video API customers to explore vi...
Save icon is not visible for some users in Inspector tool
Applies To Video APIs Session debugging Vonage Video API Opentok Enviro...
Unknown VideoCodec shown in session inspector.
Question Why there would be an unknown VideoCodec when inspecting a Vona...
Insights troubleshooting process
Question How does support deal with Insight troubleshooting? Applies To ...
How to read event log stats in session inspector
Question In the session inspector, there are many instances of 'dimensio...
How to use Advanced Insights to track how long users published to a session
Question Using advanced insights, you can track how long uses p...
How can I retrieve all session IDs for the project using Insights query?
Objective To get all the Session IDs for the Video API project using the...