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Zendesk Sandbox Nov 2023
SMS
US Short Codes
US Short Codes
Setting Up Pre-Approved Short Code Two-Factor Authentication (2FA) Service
Important Notice to Vonage Customers Using US Shared Short CodesT-Mobile...
Can I use a US shared short code to send SMS?
Question Can I use a US shared short code to send SMS? Applies To US Sh...
How can users opt out of SMS from a pre-approved short code?
Question How can my customers opt out of receiving SMS from pre-approved...
How can my end users request service information?
Objective Requesting service information from a short code as an end use...
Are Short Code keywords case sensitive?
Question Are keywords for pre-approved short codes case sensitive? Appli...
What is the character limit for Opt-In, Help, and Stop SMS with US Short Codes?
Question What is the character limit for Opt-In, Help, and Stop SMS mess...
How long does it take for a US Short Code campaign to be approved?
Question How long does it usually take for a US Short Code campaign to b...
What are the compliance requirements for US Short Codes?
Question What are the compliance requirements for pre-approved US Short ...
Is the Euro symbol supported in pre-approved short codes?
Question Can I use the Euro symbol with pre-approved short codes? Applie...
How to Modify Marketing Short Code Campaign Details
Objective Modifying campaign details for marketing short code campaigns....
How do I set up a pre-approved Short Code Alerting Service?
Important Notice to Vonage Customers Using US Shared Short CodesT-Mobile...
What error will be received if a number is blocked for short code traffic?
Question If a number is blocked from receiving short code traffic, what ...
Do US Short Codes work outside of the US?
Question Do US short codes work outside of the US? Applies To US Short ...
Short Code Special Characters Work Inconsistently
Question Why do some of the special characters work when I send them thr...
Should I use Short Codes to send messages to the US?
Question Are short codes the best way to send SMS to the US? Applies To ...
How many campaigns I can have on my account?
Question How many campaigns and templates can I have on my Vonage API ac...
Do we always use short codes for US 2FA and USSC?
Question Do we always use short codes for US 2FA and USSC? Applies To U...
US Dedicated Short Code
Question What are US dedicated short codes and what are the available fe...
How are STOP requests handled on the Alerts pre-approved short code?
Question How does Vonage manage STOP requests for the Alerts pre-approve...
Can you receive inbound SMS on dedicated US short codes?
Question Is it possible to receive inbound messages on a dedicated US sh...
Why did my PIN code get sent from a phone number?
Question Why did my PIN code get sent from a phone number? Applies To P...
Can I add a template to my active Alerts shared short code campaign?
Important Notice to Vonage Customers Using US Shared Short CodesT-Mobile...
How-To Complete the US Short Code Program Brief
THIS IS INTENDED TO HELP CUSTOMERS COMPLETE THE U.S. SHORT CODE "PROGR...
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